Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to share feedback on a sweepstakes casino you've tried? The team behind Social Casinos is happy to hear from you. Use the details below to get in touch — we read every message and aim to respond within 48 hours.

Reach the Editorial Team

For general enquiries, review feedback, or questions about how we assess and rank social casinos, email us directly:

Email: [email protected]

We respond to all messages within two business days. Please include as much detail as you can — the platform you're asking about, the specific page or review if relevant, and any supporting information — so we can give you a useful reply.

What We Can Help With

• Review questions: If something in one of our write-ups looks outdated or inaccurate — welcome offer terms, eligible states, redemption conditions — let us know and we'll verify it against the operator's current terms.
• Reader experience: Have you played at one of the platforms we cover and noticed something we missed? Reader insights help us keep assessments grounded in real use.
• Site feedback: Suggestions about the site's structure, accessibility or content coverage are always welcome.
• Corrections: We take accuracy seriously. If you believe a factual error appears on any page, flag it and our editorial team will investigate promptly.
• Editorial enquiries: Journalists or researchers looking for background on the sweepstakes casino space can reach us at the same address.

What We Don't Cover

We are an independent comparison and review site. We are not affiliated with the platforms we cover and cannot intervene in account disputes, process refund requests, or act on your behalf with any operator. If you have an issue with a specific sweepstakes casino, you'll need to contact that platform's support team directly through their official website.

For questions about responsible play or where to find support, please visit our Responsible Gambling page, which lists resources available to US players.

About Our Editorial Approach

Social Casinos reviews and ranks sweepstakes and social casino platforms for readers across the US. Our assessments are based on independent research — we look at game libraries, welcome offers and their conditions, dual-currency models, redemption terms, eligible states, and responsible play features. Commission relationships with operators do not influence rankings or ratings. You can read more about who we are on our About Us page, and our Terms and Conditions set out the basis on which this site operates.

We update our reviews regularly as operator terms, state eligibility, and platform features change. If you believe a page needs a refresh, emailing us is the fastest way to flag it.

Response Times

We do not currently operate a live chat channel. Email remains the most reliable way to reach us and ensures your message is logged and tracked by our team.